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Terms and Conditions

1. Overview

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Sparktact Ltd ("Sparktact," "we," or "us") through our website, including all content, functionality, and services offered (collectively, the "Platform").

 

By accessing the Platform, you agree to be bound by these Terms. If you do not agree, you must not use our Platform. Sparktact reserves the right to amend these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

 

You must be at least 18 years old to use our Platform and services.

 

2. Services Provided

Sparktact specialises in:

 

  • Lead Generation and Management

  • Paid Advertisements

  • Website Design and Development

  • Search Engine Optimisation (SEO)

  • Email Marketing

  • Social Media Marketing

 

Details of our services, including scope, terms, and obligations, are outlined in agreements with clients.

 

3. Payments and Fees

3.1. Fees: Clients must pay all fees as outlined in their agreement with Sparktact, including setup fees, monthly retainers, and additional charges for third-party tools or services.

 

3.2. Late Payments: Payments are due within seven (7) days of invoicing. Late payments may incur a 4% interest above the Bank of England base rate. Services may be paused for overdue accounts.

 

3.3. Refunds: Ad spend and setup fees are non-refundable unless otherwise agreed in writing.

 

4. Client Responsibilities

4.1. Clients must: 

  • Provide necessary approvals, content, and access within the agreed timeframes.

  • Ensure all materials comply with UK laws, including data protection (UK GDPR) and intellectual property laws.

  • Allocate and manage ad budgets as specified in the service agreement.

  • Use Sparktact’s deliverables for lawful purposes only.

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4.2. Delays or changes in approvals, materials, or cooperation may impact project timelines and performance.

 

5. Intellectual Property

5.1. Ownership of Deliverables: All deliverables created by Sparktact become the property of the client upon full payment.

 

5.2. Third-Party Materials: Any third-party tools or content remain subject to their respective licensing terms.

 

6. Data Protection and Confidentiality

6.1. Sparktact complies with UK GDPR and the Data Protection Act 2018. All personal data collected will be processed solely for providing agreed services.

 

6.2. Both parties agree to maintain confidentiality of sensitive information during and after the service term.

 

7. Limitations of Liability

7.1. Sparktact is not liable for:

  •  Indirect, special, or consequential losses, including lost profits or reputational damage.

  • Outcomes of leads or campaigns, as results depend on factors beyond Sparktact’s control, such as market trends and client follow-ups.

 

7.2. Liability is limited to the total fees paid by the client in the three (3) months prior to a claim.

 

8. Termination

8.1. Either party may terminate the agreement with thirty (30) days’ written notice after the minimum term.

 

8.2. Sparktact reserves the right to terminate services immediately for non-payment or lack of cooperation.

 

9. Performance Disclaimer

While Sparktact strives to achieve agreed objectives, results depend on various factors, including platform changes, market conditions, and client actions. No guarantees are made regarding specific outcomes, such as lead conversions or sales.

 

10. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales.

 

11. Amendments

Changes to these Terms will be posted on the Sparktact website. Clients are encouraged to review them regularly.

 

For further details, please refer to your service agreement or contact Sparktact at admin@sparktact.com.

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